For a number of years, quick-serve restaurants have been piloting different combinations of technology to try to address drive-thru bottlenecks. Now a new solution is bringing voice ordering right to the car’s interior.
BurgerFi recently became the first food establishment to launch in-car ordering on vehicles that are equipped with 5G. The solution, from Mavi.io, hopes to streamline a driver’s ability to connect with grocers, pharmacies, restaurants, nail salons and other businesses to facilitate ordering, payment and curbside pickup.
Eat This, Not That! wrote, “The purchasing process is conducted hands-free via voice and data displayed on the vehicle’s dashboard screen. The driver simply engages the MAVI.io system, verbally states what they want to buy, and is then met with a list of suitable recommendations. The user next places a specific order, again via voice, and the system coordinates placing the order and GPS guidance, leading the driver to the pickup destination, complete with their own real-time ETA and the status of the order.